At Zayd Sound, we want you to be completely satisfied with your purchase. Please read our policy carefully:

1. Eligibility for Returns

  • Returns are accepted within 7 days of delivery.

  • Products must be unused, in original condition, and include all original packaging, accessories, and manuals.

  • Items damaged due to misuse or normal wear and tear are not eligible for return.

2. How to Initiate a Return

  • To request a return, contact us at [email protected] with your order number and reason for return.

  • Our team will provide instructions for returning the product.

3. Refund Process

  • Once we receive and inspect the returned product, we will notify you about the approval of your refund.

  • Approved refunds will be processed via Cash on Delivery adjustment or store credit, as we do not accept electronic payments.

  • Refunds may take 3–5 business days to process after approval.

4. Non-Returnable Items

  • Customized or special-order items

  • Opened or used consumable products

  • Items damaged after delivery due to misuse

5. Exchange Policy

  • Exchanges are handled as a return and new order process. Please contact us to arrange an exchange.

6. Contact Us
For questions or to initiate a return, email us at:
Email: [email protected]